Why has my deposit declined or been rejected?

If your deposit to your UPC account was declined, there could be several reasons. Here are some common causes and what you can do about them:

1. Account Verification Issues:
   • If your identification hasn't been verified, your account may be suspended.
   • Solution: Complete the account verification process.
     
     
2. Bank Restrictions:
   • Some financial institutions may reject deposits to wagering operators.
   • Solution: Contact your bank to understand their policy on gambling transactions.
     
     
3. Insufficient Funds:
   • Ensure you have enough money in your account before attempting a deposit.
   • Note: Large deposit attempts may sometimes be declined by banks as a security measure.
     
     
4. Incorrect CVV:
   • The 3-digit security code on your card must match what you've entered.
   • Solution: Double-check the CVV code and try again.
     
     
5. Expired Card:
   • Make sure your card hasn't expired.
   • Solution: Update your card information or use a different, valid card.
     
     
6. Lost or Stolen Card:
   • If you've reported your card as lost or stolen, it will be blocked for all transactions.
   • Solution: Use a different card or payment method.
     
     

For Further Assistance: If you're still having trouble making a deposit, please contact our support team at [email protected]. We can help troubleshoot the issue and discuss alternative deposit options.