How long do withdrawals take to reach my bank account?

Modified on Fri, 23 Aug at 1:33 PM

Understanding UPC's withdrawal process and timeframes can help you plan your finances better. Here's what you need to know:

  1. Daily Processing Time:
    • Withdrawals are processed daily at 1pm (AEST) by our banking team

  2. Standard Timeframe:
    • Funds will typically reach your bank account 1-3 business days after the withdrawal process date

  3. For Requests Made After 1pm (AEST) or on Weekends:
    • These withdrawals will be processed by UPC on the next business day
    • Funds will then reach your bank account 1-3 business days after this processing date

  4. Total Time to Expect:
    • In most cases, you should allow for 1-3 business days for the funds to appear in your nominated bank account

  5. Factors Affecting Timeframes:
    • Bank processing times can vary
    • Weekends and public holidays may extend the timeframe

Important Notes:

  • Ensure your bank account details are correct to avoid delays
  • Weekends and public holidays are not considered business days

Remember, these timeframes are estimates and may occasionally vary. If you haven't received your withdrawal after 3 business days from the processing date, please contact our support team for assistance.

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