Can I cancel an entry?

Modified on Thu, 22 Aug at 8:50 PM

No, you cannot cancel an Entry once it has been confirmed. However, you do have some flexibility:

  1. No Cancellation Option:
    • Once you have pressed 'Confirm Bet' and received the 'Purchase Complete' bet confirmation, your Entry cannot be cancelled or refunded

  2. Modifying Selections:
    • You can change your Selections up until the Buy-In Lockout
    • This applies to all Races in the Showdown

  3. How to Change Selections:
    • Use our Showdown Platforms to navigate to the specific Race you want to modify
    • Select your new preferred Runner
    • Confirm the change when prompted

  4. Time Limit for Changes:
    • All modifications must be made before the Buy-In Lockout
    • The Buy-In Lockout occurs at or before the official scheduled start time of the first leg in a Showdown

  5. Planning Your Entry:
    • Consider your choices carefully before confirming your Entry
    • Use the ability to change Selections to refine your strategy before the Buy-In Lockout

  6. Re-Buy Option:
    • Some Showdowns may offer a Re-Buy option for the Back Half
    • This allows new Selections for later Races, subject to the Re-Buy Lockout

Remember, while you can't cancel an Entry, you have the flexibility to adjust your Selections up until the Buy-In Lockout. Make sure you're satisfied with your choices before this deadline.

For more detailed information on Entries and Lockouts, please refer to our full Terms and Conditions.

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