Can I log in using Face ID or biometric authentication?

Yes, UPC supports biometric authentication for a more convenient and secure login experience on our mobile app. Here's what you need to know:

1. Availability: This feature is available if you're using our mobile app and your device supports biometric authentication (such as Face ID or fingerprint scanning).
   
   
2. Setup: To enable biometric login, follow these steps:
   • Tap the "More" button on the bottom Navigation Bar
   • Go to the "Settings" page
   • Look for the biometric authentication option and enable it
     
     
3. Supported Methods: Depending on your device, you may be able to use:
   • Face ID (on compatible iOS devices)
   • Fingerprint scanning (on compatible iOS and Android devices)
     
     
4. Security: Biometric authentication adds an extra layer of security to your account, making it harder for unauthorized users to access your information.
   
   
5. Convenience: Once set up, you can quickly log in to the app without having to enter your password each time.
   
   

Remember, while biometric authentication is very secure, it's still important to keep your device itself secure and not share access with others. If you have any issues setting up or using biometric login, please contact our customer support team for assistance.

Then go to My Account/Settings