What happens if my account details don't match official records?

Modified on Fri, 23 Aug at 1:08 PM

If there's a discrepancy between the details you provided when creating your UPC Showdown account and official government or authoritative databases, the following process will take place:

  1. Manual Verification:
    • We will initiate a manual verification process to resolve the discrepancy.

  2. Temporary Account Restrictions: During this verification period, your account will have limited functionality:
    • You will not be able to enter showdowns
    • Deposits will be temporarily blocked
    • Withdrawals will be temporarily blocked

  3. Duration:
    • These restrictions will remain in place until the verification process is completed

  4. Resolution:
    • Our team will work to verify your information as quickly as possible
    • We may contact you for additional information or documentation

  5. Account Reactivation:
    • Once verification is successfully completed, all account functions will be restored

It's important to provide accurate information when creating your account to avoid delays. 


If you're experiencing this issue or have questions about the verification process, please contact our customer support team for assistance.


We appreciate your patience and cooperation as we work to maintain the security and integrity of our platform.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article